Returns + Exchanges

 

Return Policy:

Domestic Returns: Returns may be initiated within 14 days of order shipping day. Returned garments must be unworn with original tag and swimwear hygienic liners attached. Bodysuits are non-refundable for hygienic reasons. Made-to-order pieces are also non-refundable since is made exclusively for you and not as a mass production piece.

Please note that a refund is not guaranteed if the merchandise is found to be damaged, worn or without tag and packaging. We will not be responsible if you decide to return an item without authorization, worn, damaged or without tags, packaging or swimwear hygienic liners. Shipping costs are non-refundable. The customer is responsible for return and handling shipping costs. Final sales are not elegible for return.

Returns are processed and refunded within 7 to 10 business days and confirmation will be sent via email. Please note that refunds can take up to 10 business days to show up in your account. All refunds are issued to the original form of payment.

International Returns: Unfortunately, we don’t offer international return. International orders are final sale and cannot be returned.

Return Process:

To start the process you must write to us at hello@namibiaviera.com with your name, order number prior sending the package. Return shipments must be sent out within 14 days of the order shipping day. You are responsible for the return shipping costs.

Returns Address: (USPS only)

Nami by Namibia Viera

PO Box 215 New York, NY 10030

Exchanges:

At this time, we do not accept exchanges. If you need a different color, item or size, we recommend submitting a new order of the desire garment while is still in stock.